Chinese 12HP-260HP Tractor Manufactuer: LUOYANG LUTONG AGRICULTURAL EQUIPMENT CO., LTD.

咨询服务热线

13213645957

In order to create a brand, enhance corporate awareness, and establish a corporate image, our company adheres to the spirit of "pursuing high quality and customer satisfaction", and solemnly promises to you with the principles of "appropriate price, most thoughtful service, and most reliable product quality":

1、 Product quality commitment:

1. The manufacturing and testing of the product have quality records and testing data.

2. We sincerely invite users to conduct a full process and performance inspection of the product in person. After the product is confirmed to be qualified, it can be packed and shipped.

2、 Product price commitment:

1. In order to ensure the high reliability and progressiveness of products, the system materials are selected from domestic or international high-quality products.

2. Under equal competitive conditions, our company sincerely offers you at an appropriate price without compromising product technical performance or altering product components.

3、 Delivery commitment:

1. Product delivery time: Try to meet user requirements as much as possible. If there are special requirements that require early completion, our company can organize production and installation to strive to meet user needs.

2. When delivering the product, our company provides the following documents to the user:;

① Technical Maintenance and Repair Manual

② Installation Overview

③ Outsourced parts manual and manufacturer

④ Provide a list of vulnerable parts and spare parts, and attach a certain amount of spare parts

4、 After sales service commitment:

1. Service tenet: Fast, decisive, accurate, thoughtful, and thorough

2. Service objective: Winning user satisfaction with service quality

3. Service efficiency: If the equipment malfunctions during or outside the warranty period, the supplier can receive notification and repair personnel can arrive at the site within 24 hours to start the repair.

4. Service principle: The product warranty period is twelve months. During the warranty period, the supplier will provide free repair and replacement of parts damaged due to quality reasons. For parts damaged outside the warranty period, the provided accessories will only be charged at cost. For equipment damage caused by human factors on the demand side, the supplier will repair or provide accessories at cost price.

Our company's technical personnel shall conduct at least three annual follow-up surveys on user usage outside the warranty period.


  • 联系方式
  • 联系人:Sahara Lee
  • 手机:13213645957
  • 邮箱:lutongsahara@163.com
  • 地址:NO. 69, LUTONG Avenue, Airport Industrial Zone, Henan, Luoyang, China
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LUTONG Group
CCMA
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